TP-Link Tapo H500

2Ratings
Test reportsVery good based on 1 test
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Product details

The TP-Link Tapo H500 Smart HomeBase is the central control unit for your Tapo security system. It allows you to connect and manage up to 16 cameras and 64 sensors to build a comprehensive smart home ecosystem. With support for Matter and ONVIF, it is compatible with a wide range of smart devices, reducing the need for multiple hubs.

The Tapo H500 offers expandable local storage with no monthly fees. With a built-in 16 GB eMMC storage that can be expanded up to 16 TB via an additional HDD/SSD, it provides a secure and generous storage solution. It also has advanced AI functions such as facial recognition and the recognition of people, pets and vehicles to increase the security of your home.

Setup is straightforward: The Tapo H500 connects wirelessly to your router and smart devices, eliminating the need for complex wiring. You can use the Tapo app to monitor multiple camera feeds simultaneously and control your devices centrally. Overall, the Tapo H500 offers a flexible, expandable and user-friendly solution for your smart home security network.

Key specifications

Smart Home Hub type
Smart Hub
Smart home ecosystem
Amazon Alexa, Google Home, Matter
Wi-Fi standard
Wi-Fi 4 / 802.11n
Control type
App
Transmission type
Wi-Fi
Number of networks
64 Devices
Item number
47086257

General information

Manufacturer
TP-Link
Category
Smart home hubs
Manufacturer no.
TAPO H500
Release date
7.7.2024
Sales rank in Category Smart home hubs
15 of 324
May include power adapter
No

Colour

Colour
White
Exact colour description
Other

Smart home features

Smart Home Hub type
Smart Hub
Smart home ecosystem
Amazon Alexa, Google Home, Matter
Wi-Fi standard
Wi-Fi 4 / 802.11n
Control type
App
Transmission type
Wi-Fi
Configuration effort
Plug and Play
Number of networks
64 Devices

Connections

USB ports
USB-A, USB-C
Network connections
RJ45 (1x)

Origin

Country of origin
Switzerland

Voluntary climate contribution

CO₂-Emission
Climate contribution

Package dimensions

Length
22 cm
Width
18 cm
Height
10 cm
Weight
1.07 kg

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Smart home hubs» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 4.Arlo
    0.7 %
  • 5.Sonoff
    0.8 %
  • 5.TP-Link
    0.8 %
  • 5.Xiaomi
    0.8 %
  • 8.Aeotec
    0.9 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Shelly
    0 days
  • 1.Sonoff
    0 days
  • 1.TP-Link
    0 days
  • 5.Aeotec
    1 day
  • 5.somfy
    1 day

Return rate

How often is a product of this brand in the «Smart home hubs» category returned?

Source: Digitec Galaxus
  • 1.Shelly
    1.3 %
  • 2.TP-Link
    1.4 %
  • 3.Dresden Elektronik
    1.8 %
  • 4.Sonoff
    3.2 %
  • 5.SwitchBot
    3.5 %
Source: Digitec Galaxus

Translation: machine translated
Very good90/100
PCgo + PC MagazinSingle testReleaseJuly 2025

The concept of the Smart Home Base H500 is convincing. We are still missing some small details, but TP-Link intends to deliver these with future software updates. Hannes Rügheimer