Sony Xperia 5 II incl. WF-1000XM3 headphones

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Product details

Key specifications

Documents
Manual.pdf
Item number
13954288

General information

Manufacturer
Sony
Category
Smartphones
Release date
7.10.2020

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Smartphones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 18.Fairphone
    2.1 %
  • 19.Nokia
    2.2 %
  • 19.Sony
    2.2 %
  • 21.Google
    2.4 %
  • 22.Emporia
    2.8 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 22.Fairphone
    12 days
  • 23.ASUS
    14 days
  • 23.Gigaset
    14 days
  • 25.Sony
    21 days
  • 26.Crosscall
    24 days

Return rate

How often is a product of this brand in the «Smartphones» category returned?

Source: Digitec Galaxus
  • 19.OnePlus
    5 %
  • 21.Nothing
    5.1 %
  • 22.Sony
    5.2 %
  • 23.realme
    5.7 %
  • 24.Doogee
    6.5 %
Source: Digitec Galaxus