Sony Playstation VR Starter Set (incl. PS4 Camera)

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Warranty score

How often does a product of this brand in the «VR headsets» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 1.Meta
    1.3 %
  • 1.Pico
    1.3 %
  • 3.Sony
    2 %
  • 4.HTC
    2.3 %
  • 5.Pimax
    5.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 1.Pimax
    1 day
  • 2.Sony
    3 days
  • 3.Meta
    10 days

Return rate

How often is a product of this brand in the «VR headsets» category returned?

Source: Digitec Galaxus
  • 1.Meta
    5.2 %
  • 2.Pico
    5.6 %
  • 3.Sony
    7.9 %
  • 4.HTC
    12.2 %
  • 5.Pimax
    16.9 %
Source: Digitec Galaxus