The external hard drive does not officially support SMART monitoring over USB on Ubuntu, as Western Digital's My Book drives generally lack Linux-specific firmware or software support for this feature. Users report limited compatibility with Linux, and SMART data access over USB is typically not available for these drives on Ubuntu.
To put it bluntly: it doesn't matter because both USB 3.0 and 3.2 have the same connections. How fast the data transfer is ultimately depends solely on your PC/laptop.
I have been making my regular (automatic) backups (daily/weekly/monthly) of all PC data with EaseUS Todo backup software on 3 WD MyBook for several years. I also make daily backups to the cloud (Backblaze). Works perfectly. As far as I know, no backup software is included.
The MyBooks from WD are also compatible with macOS, so this article would be suitable. You can also contact our customer service for product advice:
https://helpcenter.galaxus.ch/hc/de/requests/new
We have no problems with the 4TB and 8TB hard drives. However, both drives get very warm when they are constantly in operation. That's why I set the hard drives so that they only run when they are accessed and then switch to sleep mode. The 8TB gets 60 degrees warm in continuous operation, the 4TB has a normal 46 degrees. Both of mine stay cool but sometimes take a while to start up when searching for a folder.
Hello! Quite hard to understand your question. I will try: This is not a standalone drive - it needs to be connected to a computer.
What is "the software"? The WD-suite or your operating system or any other? Depending on your OS you may not need the WD-Software, it just adds some comfort. E.g. with Windows you can format, repartition and use the drive connected by USB as an internal drive by standard tools of Windows.
If the whole hard disk has been activated for Time Machine, you can only use it for Time Machine. Solution. Partition the hard disk into two or more parts. Make several hard disks out of one according to popular size. One part is then only used for Time Machine. The other part(s) can be used as normal hard disks and then you can also create folders and copy data into them. Partitioning is done in the hard disk programme of your Mac or OSX operating system.
I assume you are referring to the .tibx format, because .tbix is unfortunately not known to me. The .tibx file is an image backup from the Acronis True Image software and it is not unusual that this file is about 50%-70% smaller (compressed) than the original data. Normally you should be able to view the image with the Acronis software, if this does not work, I recommend contacting Acronis support: https://www.acronis.com/de-de/company/#contacts
Compared to the other MyBook drives I have bought so far (10 x 8 TB, 2 x 10 TB, 3 x 14 TB), the 18 TB drive is definitely the loudest. You hear a clacking sound every now and then. The other drives also make a clacking noise, but it is much quieter.
I can definitely recommend WD. I have one that has been in service for 9 years. Just make sure there is enough air around the drive and that it is not sitting on anything warm. Heat is bad for hard drives. Seagate is also good. I haven't had a Toshiba that convinced me yet. They got too hot quickly and were louder than the competition.
3 days ago the My Book 18TB NTFS model was on sale for 293 chf by Galaxus (that is 16.30 frs/TB). Now it is only available from an external supplier, much more expensive (361 chf). Will Galaxus reintroduce it in its range? When will this happen?
Technical aspects (should be specified by Galaxus Digitec!): type of WD drive inside (Blue, Red?) Disk speed? Internal SATA interface accessible? Indeed, in case of failure of the USB 3.0 interface, it is useful to be able to access the SATA interface of the disk to recover the data if necessary. This is no longer the case, for example, with the WD Elements Portable 2.5" drives, where there is no longer a SATA port on the drive (a cost-saving measure that will render a drive whose USB 3.0 interface alone is defective unrecoverable. Bad point for the manufacturer! This should also be included in the Digitec Galaxus specifications)
You should normally be able to select Digitec Galaxus as a supplier via the "All suppliers" tab (under specifications).
Also, the manufacturer's datasheet does not specify what type of drive this My Book is equipped with or whether the SATA interface is available. We are sorry about that.
If we refer to the comments left by previous buyers: "It is a WD White labeled, but the product code is WD Blue...".
For all intents and purposes, you can find the brand's contact information here: https://www.westerndigital.com/en-ie/company/contact-us
I got two WD My Book (16 TB) and connected them both! Both external hard drives work but both make a loud knocking noise about every 5 seconds! Every 5 seconds!!! It sounds like a fat bumblebee hitting a window pane! Is this normal with these hard drives? I have dozens of external hard drives, including WD Western Digital, but none of them has ever made such a cracking noise! What is the reason for this? Is there anything I can do? Can I return the hard drives? It's extremely annoying! The hard drives are formatted as exFAT! Presumably nothing changes if I format them as NTFS?
Does anyone know the tbix file format?
This is created during a back up. Is it possible to restore all data, photos and videos 1:1 from this compromised file?
Of the 6.25 TB to be backed up, 3.07 TB was saved as a tbix file on MY Book. Is this now a complete back-up of all photos and videos? Will the 6.26 Tb. be restored to its original state in the event of a recovery?
My back-up plan at the moment is to use the Pegasus 6 raid 20 TB and then the WD My Book as a back-up from this.
Thanks for any tips!
This is "only" a typing error on Digitec's part.
In Switzerland, dealers have a minimum warranty of 2 years, which Digitec probably also has as standard for all products in its shop.
According to the terms and conditions, however, they also take over the warranty promised by the manufacturer if it is longer than the 2 years:
"If the manufacturer's warranty exceeds the warranty of Digitec Galaxus or the dealer, Digitec Galaxus or the dealer shall also grant this to the customer" (source: digitec.ch/wiki/478).
For exact answers you have to contact the customer service, here usually only the community answers.
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