Questions about Ubiquiti UniFi Cloud Gateway UCG-Fiber

The offer has been deactivated to check for potential errors.

Up to 2TB NVMe SSD can be installed. However, none are included.

Yes, that was a mistake, thank you for pointing it out, we have taken the article offline to fix the error.

Yes, that could work (depending on the optics). I tried it with the SFP module from Fiber7 (TL-SM321B from the Fiber7 bundle from Digitec) and it worked perfectly. However, I'm not sure if other modules will work as well.

At the time of writing, all indications are that we are unlikely to be able to obtain this item from our suppliers. We apologise for any inconvenience this may cause.

The Cloud Gateway Fiber lets you control your Ubiquiti network installation (wifi antenna / switch / cameras) with ease and advanced service management. I don't know your operator or your internet box, but it is possible for some operators to connect the Cloud Gateway Fiber directly. A search on the internet will tell you if this is possible for your internet operator. The Cloud Gateway Fiber is the best non-Wi-Fi router to date, designed for those who need 10 Gbps bandwidth without compromise. This router has so much to offer that it's impossible to list them all.

In principle, the router can technically replace your Internet box (except for the Wifi), BUT this is only possible if your Internet provider allows it. Specifically with Swisscom it is difficult with fibre, but you may have to buy your own SFP+ module and correct configurations without official support from Swisscom - with suppliers such as Init7 you would have a free choice of router, there it would not be a problem. Behind your Swisscom router always works, but then you have double NAT, theoretically not full throughput and minimally more latent. The different gateways can be compared online: https://ui.com/cloud-gateways/compact

I think the former is no. You need an SFP+ transceiver. And it's a bit tricky, firstly you need to know what frequency Swisscom uses in your area, and secondly the company that sells the transceiver directly needs to configure it to Ubiquiti. I did this at fs.com and luckily it worked. And second, I don't know. I asked Init7 and I linked them to the exact model I wanted to buy and they said basically it should work. The best thing to do is ask Swisscom what they use, then go to fs.com with the data and order there, and then you pray.

The UniFi Cloud Gateway UCG-Fibre has SFP+ ports that support 10 Gigabit connections. The USW-48-POE Switch has SFP ports that support 1 Gigabit connections as standard, and some models also have SFP+ ports for 10 Gigabit connections. A direct connection from an SFP+ port (10 Gbit/s) of the UCG-Fibre to an SFP port (1 Gbit/s) of the USW-48-POE is not technically compatible, as SFP+ and SFP use different speeds and modules. For a connection via SFP/SFP+ ports, both devices must have either SFP+ ports or compatible modules with the same speed. If the USW-48-POE only has SFP ports (1 Gbit/s), you cannot connect the SFP+ port of the UCG-Fibre directly to an SFP port of the switch. However, if the switch has SFP+ ports, these can be connected directly. Summarised: SFP+ to SFP (10 Gbit/s to 1 Gbit/s) is not compatible. For a connection, both sides must have SFP+ ports or compatible modules with the same speed.

Another update regarding the UACC SSD tray: Unfortunately, there is currently no possibility of adding the product to our range.

At this moment, we cannot confirm that we will be able to add it to our shop. If one of our suppliers can provide it, we will check a possible inclusion, though. :)

The UI Store deducts VAT for Switzerland, i.e. a total of around CHF310 including customs clearance and transport.

Offer can be found again in the search, now for 589. I would be interested to know where these prices come from

We will send a new reminder to the department responsible. By adding the item to a wishlist, you will automatically be notified by e-mail when a future drop occurs. :)

Thank you very much for letting us know. We will be happy to pass this on internally to the relevant department and hope that this will be checked promptly.

No, digitec has fantasy prices. It's best to order directly from the manufacturer and save 100.