If I pair my headphones via Bluetooth, they also work and I can receive the sound via the headphones, then I can set the clock afterwards, after 15 minutes the unit switches to Artmode. When I switch the device on again, I have to activate the headphones again and then the device switches back to Artmode after 15 minutes. No absence functions etc. are activated. A complete reset has been carried out.
Another problem, Bose Soundbar connected via HDMI. It is often not found automatically, or I have no sound at all, neither from the TV set speakers nor from the soundbar. After a short time, the unit switches to Artmode. And this happens again and again.
Last but not least, there are days when no external devices are paired and the unit simply switches to Artmode at some point. It is switched on again and it repeats itself. Only a complete power interruption can remedy this. The problems with Bluetooth then persist.
That can't be normal! The software is also up to date.
Do I have to contact the customer service or does anyone know what to do?