Hello,
The charging and accessory station must be fixed to the wall...
A possible option would be to fix it with a strong double-sided adhesive at a height so that the hoover still rests on the floor.
Otherwise, drill into the tile joints :o)
Unfortunately, we are not aware of this problem. Repair shipments are infrequent for this item according to the information in our system. However, it is possible that some products may have manufacturing defects. We are sorry that this has happened to you.
We have the H6 and are very satisfied. It comes with a lot of accessories and is very attractively priced. We had a V8 before and in terms of suction, the H6 doesn't have to hide from a Dyson.
It is louder, but I find that normal because I don't have the hard floor brush with soft roller on it. I generally use the device on the ECO level as this is normally sufficient. The noise level is a lot lower than with conventional vacuums.