Questions about Razer Kraken V3 X

Oh dear, it's best to contact the manufacturer's support: https://support.razer.com/?c=de&__cf_chl_tk=qx79i4_bhdIzJrdVSzYfXAoFLxDhh73cXPBwT3ux1H8-1702288253-0-gaNycGzND1 Otherwise we can also help out, especially if there is a defect: https://helpcenter.digitec.ch/hc/de/requests/new

I connect it directly to the USB port of the computer.

It is compatible with PC & PS4.