The names "Poly Voyager Focus 2" and "Poly Voyager Focus 2 UC" basically refer to the same headset model, with "UC" standing for "Unified Communications" and emphasising compatibility with various collaboration platforms such as Microsoft Teams, Zoom and Cisco. The "UC" version is specially optimised and certified for use with these platforms. The devices are technically and functionally identical, the difference lies primarily in the certification and the focus on specific communication environments.
I have the same problem. Ear pads already replaced and now I need to replace the headband pad as well. @Galaxus there would be a need for another spare part, which could possibly be included on sale.
The headset's microphone can be worn on both the left and right. It has a smart microphone boom function that automatically maintains the left and right audio orientation regardless of which side the headset is worn on.
### Differences between Poly Voyager Focus UC, Focus 2 and Focus 2 MS
#### Voyager Focus UC
- Uses Bluetooth 4.0 and the BT600 USB dongle.
- Has a range of up to 30 metres (98 feet).
- The battery life is up to 12 hours of talk time.
- Features feedback ANC technology.
- No dedicated Microsoft Teams button, but compatible with Skype for Business (S4B).
#### Voyager Focus 2
- Uses Bluetooth 5.1 and the BT700 USB dongle, which is 50% smaller and offers a range of up to 50 metres (164 feet).
- The battery life is up to 19 hours talk time.
- Features Digital Hybrid Active Noise Canceling (ANC) with three settings.
- There are separate variants for Microsoft Teams and UC, with the Microsoft Teams variant having a dedicated Teams button.
#### Voyager Focus 2 MS (Microsoft Teams)
- A specific variant of the Voyager Focus 2 that is specially certified for Microsoft Teams and includes a dedicated Microsoft Teams button and an LED indicator for calls.
### USB-C connection
- The Poly Voyager Focus 2 actually offers a USB-C option. In addition to the USB-A port, the BT700 USB dongle can also be connected via USB-C, which is an upgrade over the older models that only had micro-USB ports.
Hello arianevictoria.f
Mine is optimised for Teams, but it also works with other programs without any problems. I have never used Webex, but I have used Skype and Zoom.
Lg
The charging station included in the set is a rectangular curved shape without function buttons and only offers a convenient solution for connecting the headset to the computer for charging and FW update purposes without having to connect it manually via a plug (USB).
The dongle and the charging cable are USB-C or USB-A, depending on the version.
However, the connection to the headset itself is the old micro USB in both cases.
So if your PC has USB-C, choose the USB-C version. The headset itself is identical, regardless of the version.
No connectivity issues. But yes the muting seems to be an issue. Best reason I've see is that it is related to the motion sensor in it. And that it seems to think you are taking it off or something. But nothing official or certain, except I've found other people on their support forum also talking about it
According to our research, it is compatible with all major UC platforms: Avaya, Alcatel-Lucent, Cisco, Mitel, Google Cloud, Microsoft, ribbon, RingCentral, Zoom and more.
I have been using the Voyager Focus and Focus 2 for years. Wearing the headphones is very comfortable, even with glasses.
Nothing has ever bothered me.
The padding on the top of the headband is a great advantage, which other headphones don't have.
The cable included is a USB-C to micro-USB. The headphones themselves have a micro-USB interface. The charging stand, on the other hand, is purely USB-C and is hardwired to the charging stand.
Yes, the USB dongle is included. However, depending on the model, there is one with type-c or USB A. Depending on the PC/notebook, USB A is the better choice.
According to our information, a corresponding Bluetooth adapter is included in the scope of delivery. However, the exact type is not specified. Is this information enough for you, or do you need to know more?