Questions about Kandao Meeting Pro

How satisfied are you with the auto tracking function that is supposed to always focus on the speaker? Does this work reliably? I would like to use the camera in a setup where you are sitting around a table and everyone can speak (hopefully not at the same time ;)) and be in the picture without having to manually aim the camera. Thank you for the feedback!

Does the camera work for MS teams?

I just bought this device here (through my company) but I have a problem: the power supply unit comes with plugs that don't fit in Swiss sockets (European standard, thicker plugs). I'm using an EU>CH travel adapter but it's not practical. Does anyone have a solution? I'm not sure. It's a very good device, we have several in circulation. I recommend buying a real carrying case (e.g. Sony SRS-XB43 bluetooth speaker hard case which is the right size) because the supplied case only protects against dust.

I can't download the Videchat apps even after registering the gsf id because the device is not certified for Google Play Protect. Does anyone have a solution for this? Otherwise the device is unusable for me....

Do other users also have problems with the power supply plug coming apart after a short time, the tiny plastic part breaks, then the plug does not stay on the power supply. We have 5 Kandao Meeting pro, 2 of them have the same problem. Thank you for your feedback.

When I try to install teams, I get the following error message: This device is not certified for Play Protect Skype and other meeting apps work fine any idea?

I'm using the device with the HDMI Out port (USB C not plugged in) and I can't get any sound on the HDMI port. Is this also the case for you? Can the microphone sound only be transmitted via USB C or is my cam defective?

Does the Kandao Meeting Pro also work with the Barco ClickShare CX-30 (so that when a video conferencing software is started, the Kandao is automatically started)?

Which power adapter do I have to buy?

We tested the device intensively for 3 hours on all possible types and platforms. However, the online participants complained of such poor sound quality that a business conference would not have been feasible with it. The device was immediately returned under warranty with the note "micro defective". We received our money back without comment. Before we order again: Did we receive a defective device or is this a fundamental weakness of the Kandao Meeting Pro - what are your experiences?

Just unpacked and plugged in (and ran through updates). I noticed the following - do other users also have this problem? 1) Latency in the video - regardless of whether HDMI or via USB to PC. Video image is slightly delayed? Pressing the codec button (H264/MJPEG) does not change anything? 2) Resolution 1080p/720p: No visible effect on screen (TV and monitor)? 3) USB-C (Power In): only power, no data signal > USB-C (Out) must still be connected to the PC?

Just received the following email : Hello Claudio, Good news! You have added the product to your shopping cart for chf 762. The price has just dropped to chf 0. Can anyone explain this?