JBL Reflect Flow
No noise cancellation, 10 h, Wireless
Questions about JBL Reflect Flow
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I have two of these devices, purchased in late 2020 and early 2021. The first soon stopped working, it was replaced under warranty. Both have experienced problems over time. Firstly, the promised 10 hours no longer applies, it is now more like 6 hours. Secondly, both devices did not stop charging, but discharged themselves in the process (the charging light did not switch off), so that they went out, barely used. Two measures have helped so far. First, when I put them in the box, I make sure that the handsets are actually resting on the charging pins. Secondly, it has proved helpful to switch the unit off completely after use by pressing the right handset for five seconds (sometimes more than 5 seconds, just until a tone sounds). In any case, the claim that the earpieces switch off when placed in the box does not seem to be true (any more). In the meantime, the headphones work reasonably well, but I would not buy the product again.
I didn't have that problem, but I had another one. Suddenly both headphones failed. Pairing them again did not help. First I tried the headphones on the PC instead of the TV, where they initially worked, but then they didn't work anymore. There was a warranty claim and the headphones were replaced without any problems.
When inserting the earpieces into the box, you have to make sure that they are placed correctly on the three charging pins. I wait until a red light appears on the earpiece.
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Seems strange to me. It is important to take off the headphones and close the charging case, whereupon the message appears on the TV that the disconnection has taken place. For me, the charged headphones last around 4-5 evenings of TV for 2 hours. When I am not using them, I have the impression that they do not discharge.
your headphones seem to be defective. if you are still under warranty, i would say send them to you for repair.
When inserting the headphones into the box, you have to press them a little until a small light appears on the headphones (blue or red). Then the contact is established.