Questions about Giroflex 353 Net back

Only the colour.

Unfortunately, we do not offer spare parts for this chair in our range. However, please report your situation via our Digitec Assistant so that we can check this and help you accordingly. https://www.digitec.ch/help

Have you been able to fix the back height in the meantime? If not, you may find a helpful tip on the following link: https://ibb.co/MZKWK1T. Otherwise, it is best to contact our customer service directly for assistance so that your request can be checked individually: https://helpcenter.digitec.ch/hc/de/requests/new

The back is tiltable and can be locked at 3 different angles, or can be set to freely tilt with your back, being able to adjust the strength of the spring that brings the backrest forward. Additionally, the back height can be adjusted by pulling it upwards. It has many lock positions to suit your required height.

This item comes with a 5-year warranty, so a warranty claim can be handled through us. As this is a "bring in" guarantee, the chair must be sent in or brought to one of our shops.

Unfortunately not.

Unfortunately, the Giroflex 353 Comfort III I asked about no longer seems to be available in the Galaxus range. The biggest difference I noticed are the castors. Here, the castors are hard floor castors, whereas the Giroflex Comfort III has universal castors. Also, the entire lower part of the chair is made of a different material. Apart from that, I couldn't notice any big differences.

Same with me. It's good to know that I'm not the only one in this situation.