Good day
According to the description, the product has a 5-year warranty. Are these given by Galaxus or the manufacturer? Does the chair have to be taken to a workshop in the event of a warranty claim or is there such a thing as a mobile workshop run by the manufacturer?

Thank you very much!

Question

Good day
According to the description, the product has a 5-year warranty. Are these given by Galaxus or the manufacturer? Does the chair have to be taken to a workshop in the event of a warranty claim or is there such a thing as a mobile workshop run by the manufacturer?

Thank you very much!

Answer

This item comes with a 5-year warranty, so a warranty claim can be handled through us. As this is a "bring in" guarantee, the chair must be sent in or brought to one of our shops.

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Question about Giroflex Net back 353

Good day According to the description, the product has a 5-year warranty. Are these given by Galaxus or the manufacturer? Does the chair have to be taken to a workshop in the event of a warranty claim or is there such a thing as a mobile workshop run by the manufacturer? Thank you very much!