Questions about Galaxus Mobile International plan

The International plan offers unlimited data in the EU/USA (20 GB full speed) and 100 minutes of calls to the EU/USA per month. Unlimited calls within the EU are not included - the exact costs for additional calls are not specified in the information provided. For details on international calls outside the inclusive quota, we recommend contacting Galaxus Mobile directly. Note: The in-house product data does not contain any information on international calls, so this answer is based on the official Galaxus resources.

Unfortunately, we do not (yet) support the billing of subscriptions and purchases via a Galaxus Mobile subscription. Whether we will offer this in the future is uncertain. If you switch to us, you would have to change your payment method for your subscriptions.

In this case, we will refer you to our Galaxus Assistant, which provides direct contact options so that you can be helped accordingly. https://www.galaxus.ch/help

This is possible, all information can be found in the relevant help centre: https://helpcenter.abos.galaxus.ch/hc/de/articles/24336736001554-Zu-eSIM-wechseln

Do you have a question about this?

Yes, you can make calls with this plan as it includes the "Postpaid, Voice" subscription type. When using a MultiSIM in Scandinavia, it is possible to use it for hotspot, as MultiSIMs can be used without hotspot or WLAN. The first MultiSIM is free for one year, after which it costs CHF 5 per month.

With Galaxus Mobile you are on the 5G network.

In this case, please contact our customer service directly so that you can be helped accordingly. :) https://helpcenter.galaxus.ch/hc/de/requests/new