CHF316.–
Ecovacs W2
Questions about Ecovacs W2
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But you could also attach an extension cable!
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If they are still under warranty, then return them to the manufacturer, otherwise try cleaning them with a needle and blowing them out, hope it helps!
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Wouldn't it have made more sense to process this via Galaxus? I've always had good experiences with them so far.
The thing does not work if it is connected to the mains at the same time. Hence the perhaps stupid counter-question: Have you unplugged it?
digitec
10 months ago
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The device is mainly designed for rectangular glass surfaces. There is no specific information on whether it also works on non-rectangular glass surfaces such as trapezoidal windows. The sensors and the intelligent climbing mechanisms do help to avoid obstacles, but the effectiveness with slanted edges is unclear. It would be advisable to check directly with the manufacturer to ensure that the device is suitable for your specific needs.
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Winbot W2 Omni comes with a base station including battery. The Winbot does not need to be connected to the power supply for operation (power via the base station battery).
According to the information provided by the supplier, the following items are included in the scope of delivery:
1 Window cleaning robot W2
1 power supply unit
1 cord with carabiner
2 microfibre cleaning cloths
1 WINBOT cleaning solution 230 ml
1 instruction manual
1 storage case
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I'm not sure if I understand your question correctly, but the cable is very long and consists of two very long parts, but cannot be rolled up automatically.
Please contact us if you suspect a manufacturing fault:
https://www.galaxus.it/help
digitec
1 year ago
I'm not quite sure whether the Winbot W2 can be used on the underside of a glass roof. The robot is designed to suck onto and clean window panes. The underside of a glass roof may not provide the same grip as a vertical window pane. It would be advisable to consult the instruction manual or the manufacturer to ensure that the robot works safely and effectively in this position.
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Can you send us a link to the other product?
digitec
1 year ago
Winbot W2 OMNI cleaning pads should be washed by hand or machine, but with certain precautions.
- Microfibre pads should be washed at a maximum temperature of 90°C.
Be sure to follow these instructions to maintain the quality and life of the pads. It is also advisable to wash them after each use to ensure they remain clean and effective.
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But the winbot w2 has a battery and only runs on battery
must be charged first.
digitec
1 year ago
Cleaning pads and cleaning fluid are not included in the basic price of the Ecovacs WINBOT W2.
- The cleaning pads and cleaning fluids must be purchased separately.
- There are several options for cleaning fluids and cleaning pads that are available specifically for the WINBOT W2 and other WINBOT models.
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digitec
1 year ago
Yes, the Winbot W2 Omni can be used in an area not covered by WiFi, although certain functions are limited. Here are the key points:
- The robot can operate independently without a WiFi connection, using its sensors and built-in path planning technology to clean windows.
- However, some advanced features, such as control via the ECOVACS HOME app, notifications and software updates, will not be available without a WiFi connection.
You can therefore use the Winbot W2 Omni to clean windows even without WiFi, but you won't be able to take advantage of all the features offered by the application.
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Former employee
1 year ago
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No, unfortunately it is not possible to buy an extended warranty through us. You may be able to see if there are options to buy this additional service from the manufacturer.
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Omni has an external battery, otherwise no difference.
If you press the button for a long time, it should actually switch off, even if it is connected to the socket. Without a power connection, it will switch off at some point because it only has an emergency battery.
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it only runs with a power cable, this is long enough and everything is very easy to operate. highly recommended! regards
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Regarding 1): Both robots have an integrated battery so that they don't fall off the window if the power is interrupted.
Regarding 2): From my point of view, both robots are exactly the same. Omni has a kind of power bank. This makes it independent, which is an advantage in old houses with few sockets. But old houses also have small windows, so.... important: if the Omni is connected to 220 V, it won't run. Charging apparently takes around 4 hours.
I have a modern house with large windows and plenty of sockets. That's why I bought it without the Omni and am very happy with it.
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It comes with a bag.
The ECOVACS WINBOT W2 OMNI is a further development of the ECOVACS Winbot W2 window cleaning robot.
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