Questions about ASUS ROG Falchion Ace

The "ASUS ROG Falchion Ace (Eng. Int., Cable)" with the manufacturer product ID "90MP0346-BKSA10" is not the ASUS ROG Falchion Ace HFX. Here are the key differences: - The ROG Falchion Ace uses ROG NX mechanical switches, whereas the ROG Falchion Ace HFX uses ROG HFX Magnetic Switches with a customizable actuation range. - The ROG Falchion Ace HFX features an 8000 Hz polling rate, Rapid Trigger toggle, and Speed Tap Mode, which are not mentioned in the specifications of the standard ROG Falchion Ace. - The standard ROG Falchion Ace has sound-dampening foam, PBT doubleshot keycaps, and dual Type-C ports, but it does not include the advanced features like five-layer dampening and a silicone gasket mount found in the HFX model. Therefore, the product you are referring to is the standard ASUS ROG Falchion Ace, not the HFX version.

Hello, Our right of return is generally 30 days as opposed to 14 days for Marketplace items. In the event of faulty goods, the warranty process is handled for the most part by the third-party reseller, with Digitec acting as intermediary. Should you require any further information, please do not hesitate to contact us: https://www.digitec.ch/help

If you only want to change the keycaps, you don't need a hotswappable keyboard.😊 This keyboard is not hotswappable, which only means that you can't change the mechanical switches, but you can change the keycaps you type on for black ones without any problems! For example, you could replace the white keycaps with these: Glorious PC Gaming Race ABS (CH, ISO, 105 keys)

I would file a warranty claim. If the driver update has done nothing. Could be due to the electrics. Wobbles or similar. Kind regards