Poly RPG 500 VCS WEE12X EU

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Product details

The Poly RealPresence Group 500 solution is ideal for small to large conference rooms as well as other team collaboration spaces. The powerful audio and video playback with interactive content brings users closer together and supports effective conversations.

Key specifications

Conference device type
Conference camera
Signal transmission
Cable
Camera Functions
RC transmitter
USB ports
USB-A
Item number
39622180

General information

Manufacturer
Poly
Category
Conference devices
Manufacturer no.
89L72AA#ABB
Release date
31.10.2023

Colour

Colour
Silver

Conference device properties

Conference device type
Conference camera
Signal transmission
Cable
VoIP protocol
H.323, SIP

Camera properties

Camera Functions
RC transmitter

Connections

Phone connection
Ethernet
USB ports
USB-A
Network connections
RJ45 (1x)
Video connections
D-Sub (1x), HDMI (3x)
Audio Connections
Microphone
Data ports
PS/2 (2x)

Origin

Country of origin
China

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
RealPresence Group 500 Codec, RealPresence Group Microphone Array

Product dimensions

Length
11.80 cm
Width
21.80 cm
Height
13.80 cm
Weight
1111.30 g

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Conference devices» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 1.Jabra
    0.5 %
  • 2.Logitech
    0.8 %
  • 3.Poly
    1 %
  • 4.OWL
    1.4 %
  • 5.Yealink
    2.3 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Poly
    Not enough data
  • 1.Logitech
    3 days
  • 2.Jabra
    4 days
  • 3.OWL
    8 days
  • 4.Yealink
    14 days

Return rate

How often is a product of this brand in the «Conference devices» category returned?

Source: Digitec Galaxus
  • 3.OWL
    2.3 %
  • 4.Logitech
    3.4 %
  • 5.Dell
    3.6 %
  • 6.Poly
    4.1 %
  • 6.Yealink
    4.1 %
Source: Digitec Galaxus