Poly EncorePro HW515 Mono
Cable, USB-AProduct details
Improved interactions. More control. The EncorePro 500 Digital Series with DA90 USB audio processor and the additional Plantronics Manager Pro service is a fully integrated audio and asset management solution for contact centers. Centralized management with Plantronics Manager Pro provides IT with a detailed overview of existing devices. All-day comfort and outstanding audio quality with a noise-canceling microphone and wideband audio equip customer service representatives with the tools they need for exceptional customer interactions.
Various options. Outstanding performance. With a headband, ear hook, or convertible wearing style, the EncorePro 500 Digital Series is our reliable workhorse for all-day use in demanding environments such as modern call centers and open offices. The adjustable fit and flexible microphone arm allow for quick, precise adjustments, providing greater comfort and enhancing focus throughout the day.
Plantronics Manager Pro
Easier headset management. With the additional Plantronics Manager Pro service, the IT department can remotely monitor, manage, and maintain headsets across the organization. This enables customer service representatives to take every call. No more backlog at the IT helpdesk, and adjustments, repairs, and updates can be carried out without contacting each user individually. A simple solution for IT. Consistency for customer service representatives. Satisfaction for the customer.
Headset Type | On Ear Headset |
Peripheral connection | USB |
USB Type | USB-A |
Headset design | Mono |
Equipment + Functions | Mute, Volume control |
Documents | |
Item number | 5939337 |
Manufacturer | Poly |
Category | Office headset |
Manufacturer no. | 203442-01 |
Release date | 10.10.2016 |
Colour | Black |
Exact colour description | Black/Gold |
Headset Type | On Ear Headset |
Signal transmission | Cable |
Peripheral connection | USB |
USB Type | USB-A |
Headset design | Mono |
Application range | Call centre, Office |
Fit | Headband |
Equipment + Functions | Mute, Volume control |
Set contents | incl. charging station |
Manufacturer commitment | SBTi |
CO₂-Emission | |
Climate contribution |
Scope of delivery | Headset cable |
Weight | 52 g |
Length | 18 cm |
Width | 15 cm |
Height | 5.50 cm |
Weight | 178 g |
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Reviews & Ratings
Warranty score
How often does a product of this brand in the «Office headset» category have a defect within the first 24 months?
Source: Digitec Galaxus- 12.EPOS0.9 %
- 13.Jabra1 %
- 14.Poly1.2 %
- 15.Sandberg1.3 %
- 16.Lenovo1.4 %
Warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Digitec Galaxus- 7.Logitech2 days
- 7.Microsoft2 days
- 7.Poly2 days
- 7.Yealink2 days
- 12.Jabra3 days
Return rate
How often is a product of this brand in the «Office headset» category returned?
Source: Digitec Galaxus- 8.LogiLink2 %
- 9.Sandberg2.1 %
- 10.Poly2.3 %
- 11.FreeVoice2.6 %
- 12.Shokz2.8 %