Poly EncorePro HW515 Mono

Cable, USB-A
Currently out of stock
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Product details

Improved interactions. More control. The EncorePro 500 Digital Series with DA90 USB audio processor and the additional Plantronics Manager Pro service is a fully integrated audio and asset management solution for contact centers. Centralized management with Plantronics Manager Pro provides IT with a detailed overview of existing devices. All-day comfort and outstanding audio quality with a noise-canceling microphone and wideband audio equip customer service representatives with the tools they need for exceptional customer interactions.

Various options. Outstanding performance. With a headband, ear hook, or convertible wearing style, the EncorePro 500 Digital Series is our reliable workhorse for all-day use in demanding environments such as modern call centers and open offices. The adjustable fit and flexible microphone arm allow for quick, precise adjustments, providing greater comfort and enhancing focus throughout the day.

Plantronics Manager Pro

Easier headset management. With the additional Plantronics Manager Pro service, the IT department can remotely monitor, manage, and maintain headsets across the organization. This enables customer service representatives to take every call. No more backlog at the IT helpdesk, and adjustments, repairs, and updates can be carried out without contacting each user individually. A simple solution for IT. Consistency for customer service representatives. Satisfaction for the customer.

Key specifications

Headset Type
On Ear Headset
Peripheral connection
USB
USB Type
USB-A
Headset design
Mono
Equipment + Functions
MuteVolume control
Documents
Item number
5939337

General information

Manufacturer
Poly
Category
Office headset
Manufacturer no.
203442-01
Release date
10.10.2016

Colour

Colour
Black
Exact colour description
Black/Gold

Office headset properties

Headset Type
On Ear Headset
Signal transmission
Cable
Peripheral connection
USB
USB Type
USB-A
Headset design
Mono
Application range
Call centreOffice
Fit
Headband
Equipment + Functions
MuteVolume control
Set contents
incl. charging station

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
Headset cable

Product dimensions

Weight
52 g

Package dimensions

Length
18 cm
Width
15 cm
Height
5.50 cm
Weight
178 g

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Office headset» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 12.EPOS
    0.9 %
  • 13.Jabra
    1 %
  • 14.Poly
    1.2 %
  • 15.Sandberg
    1.3 %
  • 16.Lenovo
    1.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 7.Logitech
    2 days
  • 7.Microsoft
    2 days
  • 7.Poly
    2 days
  • 7.Yealink
    2 days
  • 12.Jabra
    3 days

Return rate

How often is a product of this brand in the «Office headset» category returned?

Source: Digitec Galaxus
  • 8.LogiLink
    2 %
  • 9.Sandberg
    2.1 %
  • 10.Poly
    2.3 %
  • 11.FreeVoice
    2.6 %
  • 12.Shokz
    2.8 %
Source: Digitec Galaxus