Poly Edge B20 VoIP phone with caller ID/call waiting function

Ratings
Currently out of stock
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Product details

Poly Edge B20 - VoIP phone with caller ID and call waiting features. It supports five-way calling and utilizes SIP and SDP protocols. The phone can handle up to 8 lines and includes a speakerphone.

Key features include:

  • VoIP protocols: SIP, SDP
  • Voice codecs: G.722, G.729ab, iLBC, Opus, G.711 a-law, G.711 µ-law
  • Call services: Voice mail, caller ID, call waiting, call forwarding, call hold, call park/pickup
  • Display: Monochrome LCD
  • Network connections: 2 x Ethernet 10Base-T/100Base-TX

Transport weight: 0.9 kg.

Key specifications

Phone type
Conference phone
Phone connection
Ethernet
Phone Features
Hands-free kit
Item number
18816669

General information

Manufacturer
Poly
Category
Phones
Manufacturer no.
2200-49805-025
Release date
7.2.2022

Colour

Colour
Black
Exact colour description
Black

Phone properties

Phone type
Conference phone
Phone connection
Ethernet
VoIP protocol
SIP
Signal transmission
Cable
Number of SIP accounts
8
Phone Features
Hands-free kit
PoE Standard
802.3af (PoE)

Display properties

Image resolution
240 x 240 pixels
Display size (inches)
2.80"

Origin

Country of origin
China

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
1x configuration sheet, 1x console, 1x handset with cable, 1x network cable (LAN) - CAT-5E, 1x stand/wall bracket

Product dimensions

Length
270 mm
Width
65 mm
Height
260 mm
Weight
940 g

Package dimensions

Length
27 cm
Width
26 cm
Height
6 cm
Weight
250 g

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Phones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Poly
    Not enough data
  • 1.Avaya
    0.2 %
  • 2.Unify
    0.3 %
  • 2.Unify Sip
    0.3 %
  • 4.Doro
    0.8 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Poly
    Not enough data
  • 1.Alcatel
    0 days
  • 1.Geemarc
    0 days
  • 1.Gigaset
    0 days
  • 1.Panasonic
    0 days

Return rate

How often is a product of this brand in the «Phones» category returned?

Source: Digitec Galaxus
  • Poly
    Not enough data
  • 1.Unify
    0.8 %
  • 2.Mitel
    1.3 %
  • 3.Auerswald
    1.8 %
  • 4.Alcatel
    2.3 %
Source: Digitec Galaxus