j5Create JCD398 USB-C® Dual 4K HDMI™ 10Gbps Mini Dock, Black, Wired, USB 3.2 Gen 2 (3.1 Gen 2) Type-

2 Ports
Ratings
BrandMore from j5Create
Delivered between Sat, 14.6. and Wed, 25.6.
More than 10 items in stock at supplier

Product details

The JCD398 USB-C dual 4K HDMI mini dock is great for adding two 4K UHD displays to your laptop PC, including MacBook computers with the Apple M-Series chip. Its compact size makes it suitable for desk environments that lack space. The USB ports support up to 10Gbps data transfer rates for connecting high-speed storage devices and other devices. It supports Power Delivery 3.0 for up to 100W of power passthrough for laptops and tablets. One Gigabit Ethernet port is included for high-speed network connectivity.

Key specifications

Type
Docking stations
Exact USB ports
USB-A 2.0 (1x), USB-A 3.1 Gen 2 (1x), USB-A 3.2 Gen 1 (2x), USB-A 3.2 Gen 2 (2x)
Video connections
HDMI (2x)
Network connections
RJ45 (1x)
Audio Connections
Headphones, Microphone connection (1x)
Operating system compatibility
Windows 10
Item number
46480269

General information

Manufacturer
j5Create
Category
Docking stations + USB hubs
Manufacturer no.
JCD398-N
Release date
13.6.2024

Colour

Colour
Grey

Docking Station + USB Hub Features

Type
Docking stations
Number of ports
2 Ports
Cable length
0.19 m
Max. connected monitors
2 x

Compatibility

Operating system compatibility
Windows 10

Connection to external devices

USB ports
USB-A
Exact USB ports
USB-A 2.0 (1x), USB-A 3.1 Gen 2 (1x), USB-A 3.2 Gen 1 (2x), USB-A 3.2 Gen 2 (2x)
Video connections
HDMI (2x)
Network connections
RJ45 (1x)
Audio Connections
Headphones, Microphone connection (1x)

Network

Max. port speed
1000 Mbit/s

Power supply

Charging power
100 W

Origin

Country of origin
Taiwan

Voluntary climate contribution

CO₂-Emission
Climate contribution

Product dimensions

Length
1.47 cm
Width
5.70 cm
Height
1.49 cm
Weight
113.50 g

30-day right of return
24 Months Warranty (Bring-in)

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Docking stations + USB hubs» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 42.V7
    0.8 %
  • 50.HP
    0.9 %
  • 50.j5Create
    0.9 %
  • 50.Verbatim
    0.9 %
  • 53.Fujitsu
    1 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • j5Create
    Not enough data
  • 1.4smarts
    0 days
  • 1.Belkin
    0 days
  • 1.Choetech
    0 days
  • 1.Conceptronic
    0 days

Return rate

How often is a product of this brand in the «Docking stations + USB hubs» category returned?

Source: Digitec Galaxus
  • 67.Manhattan
    3.7 %
  • 68.Dicota
    3.8 %
  • 68.j5Create
    3.8 %
  • 70.Belkin
    4.4 %
  • 70.CalDigit
    4.4 %
Source: Digitec Galaxus