EPOS SENNHEISER IMPACT DW 10 HS one-side ear- and headclip headset without base station

Wireless
Ratings
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Delivered between Mon, 14.7. and Fri, 8.8.
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Product details

The DW Office is a monaural DECT headset with various wearing options. Experience your conversations in natural high-definition sound for maximum clarity. Your hearing is protected from volume spikes by Sennheiser's ActiveGard technology. Enjoy the comfort of focusing on what matters most: your conversation. The DW Office can be connected to both phones and softphones.

Key specifications

Headset Type
On Ear Headset
Peripheral connection
DECT
Headset design
Mono
Equipment + Functions
Charging station, Microphones, Mute, Noise Reduction, Volume control
Optimised / Certified for
Microsoft teams
Item number
14494469

General information

Manufacturer
EPOS
Category
Office headset
Manufacturer no.
1000509
Release date
17.12.2020

Colour

Colour
Black, Silver
Exact colour description
Black

Office headset properties

Headset Type
On Ear Headset
Signal transmission
Wireless
Peripheral connection
DECT
Headset design
Mono
Application range
Portable
Fit
Headband
Signal frequency
0 GHz
Wireless transmission range
180 m
Equipment + Functions
Charging station, Microphones, Mute, Noise Reduction, Volume control
Set contents
incl. charging station
Optimised / Certified for
Microsoft teams

Battery properties

Talk time
12 h
Standby time
100 h
Charging time
1 h

Origin

Country of origin
China

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
Earbuds, Headband, Name badge holder

Product dimensions

Length
165 mm
Width
165 mm
Height
80 mm
Weight
50 g

Package dimensions

Length
21 cm
Width
15 cm
Height
7 cm
Weight
190 g

30-day right of returnReturn policy
24 Months Warranty (Bring-in)Warranty provisions
1 additional offer

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Office headset» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 8.Shokz
    0.6 %
  • 9.Logitech
    0.8 %
  • 10.EPOS
    0.9 %
  • 10.Microsoft
    0.9 %
  • 12.Jabra
    1 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 7.Microsoft
    2 days
  • 7.Poly
    2 days
  • 10.EPOS
    3 days
  • 10.Jabra
    3 days
  • 10.Yealink
    3 days

Return rate

How often is a product of this brand in the «Office headset» category returned?

Source: Digitec Galaxus
  • 18.Yealink
    4.8 %
  • 20.CSL
    5.5 %
  • 21.EPOS
    6.3 %
  • 22.Snom
    13 %
  • 23.Thronmax
    18.6 %
Source: Digitec Galaxus