De'Longhi Dedica EC685.M & Graef CM 800

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Product details

The De'Longhi Dedica EC685.M turns even the smallest kitchen into an Italian coffee bar and you into a barista. With the combination of professional milk frother and height-adjustable cup shelf, cappuccino, latte macchiato and other milk coffee specialities can also be prepared in style at home in tall glasses. Thanks to electronic temperature control, individually programmable cup filling quantity and fast readiness for use, the Dedica Style always produces perfect results. The modern colours with trendy matt finishing and embossed Dedica logo underline the unique Dedica design. The CM 800 is a solid entry-level model for the home with stainless steel cone grinder, 40 different grinder settings and aluminium housing.

Descaling and warranty claims for coffee machines

Please note: Regular descaling of the machine is imperative to maintain the machine's service life. Operating errors are excluded from warranty claims.

Key specifications

Documents
Item number
9160972

General information

Manufacturer
De'Longhi
Category
Espresso machines
Release date
11.7.2018

Voluntary climate contribution

CO₂-Emission
Climate contribution

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Espresso machines» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 1.Sage
    3 %
  • 2.Ninja
    3.1 %
  • 3.De'Longhi
    3.4 %
  • 4.Create
    4.6 %
  • 4.Smeg
    4.6 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • 8.Ascaso
    7 days
  • 8.Solis
    7 days
  • 10.De'Longhi
    9 days
  • 10.Lelit
    9 days
  • 12.Sage
    11 days

Return rate

How often is a product of this brand in the «Espresso machines» category returned?

Source: Digitec Galaxus
  • 1.Solis
    1.5 %
  • 2.Sage
    1.9 %
  • 3.De'Longhi
    2.2 %
  • 4.Lelit
    2.6 %
  • 5.Quick Mill
    2.7 %
Source: Digitec Galaxus