Cisco Desk Phone 9851 - VoIP phone - m

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Product details

Cisco is bringing a new standard to desk phones with a portfolio built for working in modern office environments. The Desk Phone 9800 Series was designed with IT and facilities in mind to deliver four new phone models and one Key Expansion Module (KEM). Included on each phone is the newly released PhoneOS software that simplifies the user experience and complements our video portfolio RoomOS devices to provide a seamless experience from desk spaces to meeting rooms. With expanded functionality, the 9800 Series combines secure enterprise calling, meetings, desk reservations, sustainability, and emergency notifications all in one device. You don’t need to buy a dedicated device for each feature – all the features are built into each phone.

Key specifications

Phone connection
Ethernet
Phone type
VoIP
Phone Features
Call waitingCalling Line Identification PresentationHands-free kit
Item number
45430505

General information

Manufacturer
Cisco
Category
Phones
Manufacturer no.
DP-9851-K9=
Release date
7.5.2024

Colour

Colour
Black
Exact colour description
Carbon black

Phone properties

Phone type
VoIP
Phone connection
Ethernet
VoIP protocol
RTCPRTPSDPSIPSRTP
Signal transmission
Cable
Phone Features
Call waitingCalling Line Identification PresentationHands-free kit
PoE Standard
802.3af (PoE)

Connections

Network connections
RJ45 (1x)
USB ports
USB-AUSB-C

Display properties

Display size (inches)
3.70"

Origin

Country of origin
China

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂-Emission
Climate contribution

Product dimensions

Length
49.40 mm

30-day right of return
24 Months Warranty (Bring-in)
2 additional offers

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Phones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 9.Auerswald
    1.2 %
  • 9.Fanvil
    1.2 %
  • 11.Cisco
    1.3 %
  • 11.FRITZ!
    1.3 %
  • 13.Alcatel
    1.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Cisco
    Not enough data
  • 1.Alcatel
    0 days
  • 1.Gigaset
    0 days
  • 1.Panasonic
    0 days
  • 1.Philips
    0 days

Return rate

How often is a product of this brand in the «Phones» category returned?

Source: Digitec Galaxus
  • 20.Ubiquiti
    10 %
  • 21.Motorola
    10.9 %
  • 22.Avaya
    14.7 %
  • 23.Cisco
    16.1 %
  • 24.Telekom
    18 %
Source: Digitec Galaxus