Cisco Desk Phone 9841 - VoIP phone - m

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Product details

Cisco introduces a new standard for desk phones with a portfolio designed for modern office environments. The Desk Phone 9800 Series has been developed with IT and facilities in mind, offering four new phone models along with a Key Expansion Module (KEM). Each phone comes with the newly released PhoneOS software, which simplifies the user experience and complements our video portfolio of RoomOS devices to provide a seamless experience from workstations to meeting rooms. With enhanced features, the 9800 Series combines secure enterprise calls, meetings, desk reservations, sustainability, and emergency notifications into a single device. You don't need to purchase a separate device for each function; all features are integrated into each phone.

Key specifications

Phone type
VoIP
Phone connection
Ethernet
Phone Features
Call forwardingCall waitingHands-free kit

General information

Item number
45430490
Manufacturer
Cisco
Category
Phones
Manufacturer no.
DP-9841-K9=
Release date
7.5.2024

Colour

Colour
Black
Exact colour description
BlackCarbon black

Phone properties

Phone type
VoIP
Phone connection
Ethernet
VoIP protocol
RTCPRTPSDPSIPSRTP
Signal transmission
Cable
Phone Features
Call forwardingCall waitingHands-free kit

Connections

Network connections
RJ45 (2x)
USB ports
USB-A
Wireless transmission
Bluetooth

Display properties

Display size (inches)
3.50"

Origin

Country of origin
ChinaGermany

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂ emissions
96.89 kg
Climate contribution
CHF 2.30

Scope of delivery

Scope of delivery
1 piece

Product dimensions

Length
49.40 mm

30-day right of return
24 Months Warranty (Bring-in)
3 additional offers

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Phones» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • 15.Alcatel
    1.4 %
  • 16.Yealink
    1.5 %
  • 17.Cisco
    1.8 %
  • 18.Geemarc
    1.9 %
  • 19.Telekom
    2.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Cisco
    Not enough data
  • 1.Alcatel
    0 days
  • 1.amplicom
    0 days
  • 1.Gigaset
    0 days
  • 1.Grandstream
    0 days

Return rate

How often is a product of this brand in the «Phones» category returned?

Source: Digitec Galaxus
  • 20.Maxcom
    9.9 %
  • 21.Ubiquiti
    10.6 %
  • 22.Cisco
    15.2 %
  • 23.Avaya
    15.3 %
  • 24.Telekom
    18.5 %
Source: Digitec Galaxus