Cisco 721 Wireless Single On-ear Headset USB-A

Wireless, USB-A
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Delivered between Mon, 13.4. and Fri, 17.4.
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Product details

The Cisco 720 Series Headset enhances your listening experience with everything you need for a business headset—both in the office and at home. Its lightweight on-ear design offers the choice between single or double leather ear cushions, as well as a padded headband that provides all-day comfort. Wireless with Bluetooth, it effortlessly connects to up to two devices simultaneously and offers notifications in your ear. Find the optimal microphone placement with the 276-degree rotatable microphone arm with mute function, and easily join meetings using the new one-button join feature for Webex. This headset includes deep integrations with Cisco applications as well as selected Cisco IP phones and devices, enabling an intuitive user experience and smart IT headset management across the Cisco ecosystem.

Key specifications

Headset Type
On Ear Headset
Headset design
Mono
Equipment + Functions
Active Pairing, Hands-free, Wireless charging
USB ports
USB-A
Peripheral connection
Bluetooth

General information

Item number
32606311
Manufacturer
Cisco
Category
Office headset
Manufacturer no.
HS-WL-721-BUNA-C
Release date
14.4.2024
Sales rank in Category Office headset
369 of 1805

Colour

Colour
Black
Exact colour description
Carbon black

Office headset properties

Headset Type
On Ear Headset
Fit
Headband
Headset design
Mono
Application range
Call centre, Office
Signal frequency
20000 Hz
Equipment + Functions
Active Pairing, Hands-free, Wireless charging

Connections

USB ports
USB-A

Wireless transmission

Signal transmission
Wireless
Peripheral connection
Bluetooth
Wireless transmission range
65 m

Battery properties

Talk time
23 h
Charging time
2.20 h

Origin

Country of origin
China

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂ emissions
29.26 kg
Climate contribution
CHF 0.70

Scope of delivery

Scope of delivery
Travel case, USB cable, USB HD adapter

Product dimensions

Weight
120 g

Package dimensions

Length
23.70 cm
Width
23.40 cm
Height
6 cm
Weight
342 g

30-day right of return
24 Months Warranty (Bring-in)
1 additional offer

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Office headset» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Cisco
    Not enough data
  • 1.GN Netcom
    0 %
  • 2.Microsoft
    0.2 %
  • 2.Panasonic
    0.2 %
  • 4.HP
    0.4 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Cisco
    Not enough data
  • 1.Belkin
    0 days
  • 1.Hama
    0 days
  • 1.JLab Audio
    0 days
  • 1.Sandberg
    0 days

Return rate

How often is a product of this brand in the «Office headset» category returned?

Source: Digitec Galaxus
  • Cisco
    Not enough data
  • 1.HP
    0.5 %
  • 2.Microsoft
    0.8 %
  • 3.GN Netcom
    1 %
  • 4.LogiLink
    1.7 %
Source: Digitec Galaxus

Translation: machine translated
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connectSingle testReleaseJuly 2025

In terms of price, the Cisco HS-WL-721 is in the mid-range of the conference head sets tested by connect professional. But in terms of features, it is a real specialist. With little regard for the qualities required for fulfilling media playback, it demonstrates extremely convincing behaviour during conference calls and telephone calls...