I'm currently with salt but have rather bad experience with them on customer service. I would say 1 out 4 issues were resolved the way I would expect it to be resolved and customer oriented treatment . Last issue finished me off and I had to face additional expenses. So, I wonder what are the people view on digitec mobile in terms of customer service? Certainly, I would very much appreciate any view on any other MVNO in Switzerland.
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Can I take out a 1-month extension to a flat-rate subscription to be able to send text messages without changing SIM?
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Does this company still exist? I can no longer access my SIM cards via the app. I urgently need EU data, prepaid
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Hello sir and madam can you tell me the sim drawer samsung galaxy s23 ultra green sm-s918B
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I have interposed a credit card with galaxus. Will the amount be debited automatically? I can also pay by payment slip via the bank. I need an IBAN number for this.
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I have had no broadband reception since Friday (26/01/2024). When I checked the device, it said that there was a problem with an update. I had to reset the Nighthawk to the factory settings. But the IP was then set to 192.168.1.1, I'm not quite sure but I thought the IP was 10.0.0.1 and the subnet addr: 255.255.0.0. But even with this setting I still get no network. What is wrong and what are the correct settings?
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we have a digitec contract with phone number: this number doesn't register to the mobile network. The bill is already paid so not sure what is the cause of this. If anyone can please help me with this? I can't find a customer support number to call and find out what is the issue with this company phone.
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Hello digitec team, I just wanted to ask if you can activate the iot card directly in a store? Sincerely JJ
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I bought 2 Digitec Connect codes for CHF 100 each during the BlackFriday promotion and cannot redeem them because only 1 code from the same promotion can be redeemed per SIM. Does anyone have the same problem and want to exchange the codes?
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https://www.digitec.ch/de/s1/product/digitec-connect-mobile-abo-gutschein-12-monate-grundgebuehr-mobile-abo-sim-karte-14097134 I bought 2 for myself and didn't read the fine print "Only 1 code of the same promotion can be redeemed per connection." That's why I would sell a voucher. TWINT only. First come, first served.
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Hello, can anyone tell me where I can find the password for call barring?
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Hi, is there any data plan for my apple watch 5 GSM ? ideally a prepaid version / standalone or with separate number from my iphone Thanks!
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Hello. In your PDF of the offer description there is still a 50/25 Mbps down-/upload subscription for 20.- p.m., is that no longer available? Unfortunately I can't find it in the shop. Merci. https://static.digitecgalaxus.ch/Files...
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Is it at all possible to follow an event visually and acoustically via the mobile internet, which I would like to log into via a link, with a data SIM solution? And if so, what data volume should I expect (3 hours)? I would be extremely grateful for any experience in this regard. Many thanks in advance pdauZ
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I have a subscription. I am roaming and only 1 g is not enough. How can I buy an extra 1 g? My number 077*******
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Good day Is it possible to block the 0900 analogue Sunrise subscription numbers? Thank you very much for an answer.
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See title :D
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It would be great if SIM cards with unlimited data were offered here.
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Good morning I am going on a cruise in the Canary Islands region at the beginning of March. But now I am looking for a data sim card with plus or minus 1GB for my mobile hotspot. It should be possible to do whatsapp messaging and internet telephony. Does anyone have any recommendations? Thanks for your help Rob
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