Product rating for Razer Kraken V3 Pro

guimar4es

2 years ago • purchased this product

-1

1

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purchased this product

Amazing experience but terrible software

Be ready to have some compromises with this headset. Nothing against the sound and built quality but there are a lot of issues you need to be ready to live with if you decide to buy these. For me, I still decided to keep them since there are no other options with haptic feedback in the market so this was the deciding factor for me since I can leave up with the most common bugs that happen to me. Note these bugs are all over the internet so I suspect these are happening to a lot of users:

- 2% of the times I open the app: Profiles do not load to the synapse app making it impossible to move between profiles. A full PC restart is needed to solve the issue if I really want to change between profiles. (different profiles are very important with these headphones since you don't want haptic feedback/THX Audio to be turned on while in discord or watching youtube videos, or listening to music.)

- Razer synapse does not start with windows even with all options turned on, I have managed to sort out this by programming windows 11 task scheduler to force the app to open every time. Nothing else worked. If you are not an experienced windows user you might not be able to do this and you will have to manually open the app every time.

- 75% of the times I change between different profiles with different haptic options, the haptic feedback bugs making some weird noises when activated. To solve this I need to shut down the phones and turn them on again. This sorts out the issue every time.

- The battery level on the app never reaches 100%, I don't think so this is affecting anything at all though more