Protect your Mac with AppleCare+

AppleCare+ for Mac covers repairs or replacement in the event of accidental damage. You also receive priority support from Apple experts via Chat or phone.

Transparency notice: Apple provided us with text modules and images for this article. It does not reflect the opinion of the editorial team, nor has the editorial team tested the products.

With AppleCare+ for Mac, you can have complete peace of mind

With AppleCare+, you get expert technical support and hardware protection, including an
unlimited number of repairs for accidental damage, each of which is subject to an
additional fee of CHF 99 for damage to the display or housing and CHF 299 for other
unintentional damage. In addition, you will receive priority support from Apple experts via
chat or telephone. AppleCare+ is registered by us using the serial number of the device. Protection begins on the date of purchase of AppleCare+.

Your benefits at a glance

Service and support, all from a single source

• An Apple warranty extension of 1 year to a total of 3 years
• Priority support from Apple experts via chat or telephone
• On-site service
• Local Apple hardware service when travelling worldwide

Hardware protection that even covers accidental damage

• Your Mac computer
• Battery*
• Included accessories such as the power adapter
• Unlimited number of repairs for unintentional damage, each subject to an additional charge of CHF 99 for damage to the display or casing and CHF 299 for other unintentional damage

Answers to all your questions about Apple software

• Using macOs and iCloud
• Questions about Apple apps like Photos, iMovie, GarageBand, Pages, Numbers, Keynote and Pro apps like Final Cut Pro, Logic Pro and more
• Connecting to printers and wireless networks

You can purchase AppleCare+ for 3 years when you buy your Mac, provided the additional offer is configured on the respective device. To do this, add the device to your cart as usual and the AppleCare+ offer will appear as an additional option. Unfortunately, you can no longer purchase AppleCare+ from us after your product has been shipped. If you have any questions, you can contact our help centre.

In the event of a claim

Service and support from the people who know your Mac best

Because Apple develops hardware, operating system and many applications, all components of Apple products work together optimally. And only with AppleCare products do you get service and support from Apple experts, so most problems can be solved with just one call.

• Here you can check your AppleCare+ coverage and report a claim at any time.
• Register on site at any Apple Store worldwide or with an Apple Authorised Service Provider
• Here are the conditions

The benefits of AppleCare products are separate from and in addition to the rights granted by consumer protection laws. Further information can be found here.
Damage covered by the statutory warranty, such as technical faults due to material, design and manufacturing defects, can also be reported to us as usual during the first two years of the warranty period.

*The service can only be provided for the Mac and original accessories supplied, (i) for batteries that have less than 80% of their original capacity and (ii) for an unlimited number of cases of unintentional damage, each of which is subject to an additional charge. For detailed information, please refer to the contract terms.

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