Hello

I have been trying for several hours to pair the Philips Hue Dimmer Switch with a Zigbee dimming actuator 3.0, unfortunately without success. So I am trying to use the dimmer switch WITHOUT the Hue Bridge, which should actually work. The documentation for the dimmer switch is rather poor, so I don't know if I'm doing something wrong or if the device has a defect. According to the instructions of the dimmer switch, you have to put the remote control into "Touch Link mode", but I don't know for sure how to do that.
Communication seems to take place, but if I hold down the On and Off buttons of the Philips dimmer switch simultaneously for 10 seconds, the light connected to the dimmer actuator starts to flash... Maybe someone has an idea what else I could try?

Question

Hello

I have been trying for several hours to pair the Philips Hue Dimmer Switch with a Zigbee dimming actuator 3.0, unfortunately without success. So I am trying to use the dimmer switch WITHOUT the Hue Bridge, which should actually work. The documentation for the dimmer switch is rather poor, so I don't know if I'm doing something wrong or if the device has a defect. According to the instructions of the dimmer switch, you have to put the remote control into "Touch Link mode", but I don't know for sure how to do that.
Communication seems to take place, but if I hold down the On and Off buttons of the Philips dimmer switch simultaneously for 10 seconds, the light connected to the dimmer actuator starts to flash... Maybe someone has an idea what else I could try?

Answer

Hue dimmer switches sometimes have a problem, soft reset usually helps (press all four buttons for about 10 seconds -> when released the switch flashes red/green).

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