Some products from our range (e.g. games or electronic downloads) are subject to age ratings or are only delivered to identified customers for security reasons. Therefore, you may be asked to carry out an age check before completing your order. You can carry out the check directly via your customer account. You have the option of either entering your passport number or uploading a copy of your ID. If you choose the second option, it may take a few hours for confirmation as this check is done manually. As soon as the check has been carried out, the identification is stored in your account and you can shop with us without further checks.
Short version: User account -> Personal documents -> Add new automatic readable ID card