Why are you sending the robot lawn mower with a Euro plug? Is it too much to ask that you just add 2 Swiss adapters? How many Swiss households have EU sockets? I think zero...

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Exciting. I was supplied with an adapter but, to my very positive surprise, the power supply unit came with a T13 IP55 external plug already fitted. Ordered in August 25.

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I am very sorry, in such a case an adapter should be enclosed in any case. We will be happy to send this immediately. Simply contact our customer service in this regard: https://www.galaxus.ch/help

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Question about Ecovacs Goat O800 RTK

Why are you sending the robot lawn mower with a Euro plug? Is it too much to ask that you just add 2 Swiss adapters? How many Swiss households have EU sockets? I think zero...