HP USB-C Power Adapter (65 W)

HP USB-C Power Adapter

65 W


Question about HP USB-C Power Adapter

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Anonymous

4 years ago

The HP product number 1HE08AA on the packaging matches the product ordered, but not the contents. The power supply units were delivered with a German Schuko plug instead of the Swiss mains plug and are therefore unusable for us.

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gschwinds

4 years ago

Helpful answer

Contact Digitec customer service and tell them to please fulfil their obligations.

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Digitec (or any other Swiss retailer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.

If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.

Point 1 --> https://www.esti.admin.ch/de...
Electrical safety --> https://partner.digitecgalaxus.ch/hc...