Sam no longer opens his eyes automatically during the wake phase when it lights up green... Is the function defective?
If so, then it's no good, it doesn't fulfil its purpose. It would be a great pity...

Question

Sam no longer opens his eyes automatically during the wake phase when it lights up green... Is the function defective? 
If so, then it's no good, it doesn't fulfil its purpose. It would be a great pity...

Answer

Have you already tried a reset? On the underside with a paper clip, for example? You can also trigger the function manually in the unlocked display. Press and hold the top button = Sam opens his eyes. Press and hold the bottom button = Sam closes his eyes. Hope it works.

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Question about ZaZu Sam

Sam no longer opens his eyes automatically during the wake phase when it lights up green... Is the function defective? If so, then it's no good, it doesn't fulfil its purpose. It would be a great pity...