
WD My Passport
4 TB
WD My Passport
4 TB
My hard drive is no longer recognised by the software, is there any possibility or do I have to send it back?
Yes, you can check the following two things: Is it recognised in the BIOS? If yes --> check in the disk management (subitem in the compute management, just enter in the windows search) if it is listed, maybe as not formatted/allocated medium, then you can create this there.