I want to expand my existing WLAN (UAP AC-PRO behind a UPC Connect Box) with such an AC-LITE. Unfortunately, this doesn't quite work. I have connected the AP correctly, but I don't see it in the controller. After a long wait, it suddenly appears in the controller, but then it cannot be correctly integrated. The controller interface then says "Integration failed". The AP lights up blue, it has also received the configuration - i.e. WLAN with the correct SSID is then available, but when I connect to it I have no connection to the rest of the network and therefore no Internet. This makes sense, as the AP is not visible under "connected devices" in the UPC Connect Box web interface, or only very briefly before it is connected by the controller.

So my question: Could this be a problem with DHCP from UPC Connect Box? That the AP does not receive an IP for some reason. But that would be strange, as it works perfectly with the AC-PRO). Or simply a defective device?

I have already rescued the AP, hung it behind the AC-PRO (in the secondary port), replaced or checked all cables, tested all ports of the switch. Many thanks if anyone can help me =)

Question

I want to expand my existing WLAN (UAP AC-PRO behind a UPC Connect Box) with such an AC-LITE. Unfortunately, this doesn't quite work. I have connected the AP correctly, but I don't see it in the controller. After a long wait, it suddenly appears in the controller, but then it cannot be correctly integrated. The controller interface then says "Integration failed". The AP lights up blue, it has also received the configuration - i.e. WLAN with the correct SSID is then available, but when I connect to it I have no connection to the rest of the network and therefore no Internet. This makes sense, as the AP is not visible under "connected devices" in the UPC Connect Box web interface, or only very briefly before it is connected by the controller.

So my question: Could this be a problem with DHCP from UPC Connect Box? That the AP does not receive an IP for some reason. But that would be strange, as it works perfectly with the AC-PRO). Or simply a defective device?

I have already rescued the AP, hung it behind the AC-PRO (in the secondary port), replaced or checked all cables, tested all ports of the switch. Many thanks if anyone can help me =)

Answer

Oha... You seem to have a build-up... Sorry...

Do you have the AP in the same IP range?
Have you read the part completely with a paper clip?
The power supply, if via POE, set correctly?

Answer

Do you also have a CloudKey and the appropriate router from UNIFI?
The setup would then be like this:
-Have the UPC modem set to bridged mode (call and set the mode).
-Buy the Ubiquiti USG, Cloud Key, Unifi Switch and AP and set them up.

The devices run standalone but the AP, for example, must have already been adopted and configured by a controller...

You look:
This is what one of my pages looks like:
https://ibb.co/LQLKdzc

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Question about Ubiquiti UniFi AP AC-LITE