I received my Watch 3 yesterday. I ordered the SM850 EUB version and received the SM850 EUE version. Instructions not in German. After installing the language (German, Swiss), I could only select Poland, Czech Republic, Romania and Greece in the region selection. In other words, I received a model that is intended for the Eastern European market. I find this a bit strange from Galaxus. In the online shop, the model EUB is clearly offered.
Former employee
4 years ago
I am sorry that you received an item that did not meet the specifications. If you have any problems with your order, you can always contact our customer service. Please accept our apologies for the inconvenience.

Question

I received my Watch 3 yesterday. I ordered the SM850 EUB version and received the SM850 EUE version. Instructions not in German. After installing the language (German, Swiss), I could only select Poland, Czech Republic, Romania and Greece in the region selection. In other words, I received a model that is intended for the Eastern European market. I find this a bit strange from Galaxus. In the online shop, the model EUB is clearly offered.

Former employee

4 years ago

I am sorry that you received an item that did not meet the specifications. If you have any problems with your order, you can always contact our customer service. Please accept our apologies for the inconvenience.

Answer

I am sorry that you received an item that did not meet the specifications. If you have any problems with your order, you can always contact our customer service. Please accept our apologies for the inconvenience.

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Question about Samsung Galaxy Watch3