I ordered this product on 4 December. It should have been here yesterday, but today I received a message that the retailer had not shipped the product on time. That's not a problem for me, even the waiting, but why does it show here in the shop that it can be delivered?

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In this case, please contact our customer service directly so that your order and the delivery date can be checked.

https://helpcenter.digitec.ch/hc/de/requests/new

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Question about be quiet! Straight Power 11 Platinum

I ordered this product on 4 December. It should have been here yesterday, but today I received a message that the retailer had not shipped the product on time. That's not a problem for me, even the waiting, but why does it show here in the shop that it can be delivered?