Oura Ring 4
CHF358.–

Oura Ring 4


Question about Oura Ring 4

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anatoliy.balakirev

2 months ago

I already had a couple of occurrences when my old Oura ring had battery issues. As all those rings I was purchasing with Oura directly - the replacement process was quite transparent: they were checking the ring's status online somehow (they have access to it via app, I believe) and then just sending me a new replacement ring. The old one I could then just recycle later. I.e., I was never staying without a ring. If I buy it from Galaxus, will the warranty process be the same? Or will I have to send my faulty ring to Galaxus for a test before I get a new one? The price and delivery time is much better here, but I would not want to stay without a ring for a prolonged period of time if something happens to it.

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Marina Buttazzo

2 months ago

Helpful answer
In the event of a warranty claim, the ring is sent to a service centre for inspection. It will be checked there and, if necessary, repaired or replaced.