I almost can't believe this, so I'll ask again; is it really not possible to replace the battery? If this is really the case, are there people who have been using the device for several years?
It is no longer a secret that this device has a fundamental problem with the battery. In my opinion, this is a significant defect in the device and the manufacturer should extend the warranty on its own initiative. But that's another story.
My device was just over 2 years old but wasn't used 10 times. It stopped charging shortly after the warranty expired (like many others).
The fact is: The statement here that the battery is not replaceable is NOT true. You can replace the battery. It's not plug & play, but most people can do it. You don't need any special tools or anything. A normal Phillips screwdriver is sufficient. A total of 4 or 6 screws. Unfortunately, replacement batteries are not offered here on Galaxus. Unfortunately, you have to go to the competition. With the help of a YouTube video, I changed the battery in 15 minutes and the device works TIPTOP! Throwing away a device just because of a faulty battery is neither sustainable nor sensible in any way. Fortunately, there is a new EU regulation that in future manufacturers are OBLIGED to make the batteries of their devices replaceable or to design them in such a way that anyone can replace the battery themselves.
I used the Pro version for 2.5 years. Then the fresh water supply stopped working. But as the device makes my work incredibly easy and therefore saves me a lot of time, I then bought the Extreme version (cheaper because of the screen without animation - otherwise just as good). The battery will hardly be the problem... The Tineco is used once a week for approx. 120m².
Hello, I don't know that you could replace the battery! To be on the safe side, you can ask directly on the Tineco site (support), I have been using two of these devices for about 2 years, I haven't noticed any loss of the battery yet