how does this work... I have already purchased and received a DLC code. This was redeemed a long time ago, but is not visible in the EA account. The game is also not listed under the own games.
EA does not want to help because it is not purchased from EA...

Question

how does this work... I have already purchased and received a DLC code. This was redeemed a long time ago, but is not visible in the EA account. The game is also not listed under the own games.
EA does not want to help because it is not purchased from EA...

Accepted Answer

the code you received by mail is not the BF V code but the enlister package.
These are goodies for BF 1 as well as a few small things which are then available in BF V. You had beta access to this.

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Question about EA Games Battlefield V

how does this work... I have already purchased and received a DLC code. This was redeemed a long time ago, but is not visible in the EA account. The game is also not listed under the own games. EA does not want to help because it is not purchased from EA...