i would check the manual again and make sure the needle is in the right position. see page 28 in the manual. it is also important to make sure that the needle fixing screw is screwed in correctly... or look at page 37, sewing buttonholes. there you can also adjust the position... could be related to this... have fun... if it works I would appreciate your feedback... I have a lot of plans with the tool myself... sincerely. .radu k.. care2brain@hotmail.com