Hi, I ordered and PAID for this back in November 2019 ..
You sold this to me as a set and the delivery was set to 1 week!!!
So now it's May 2020 and I still have not received my total kit. So what do I do if I want my money back? Which part and how much of the kit will Digitec refund me? I think it's very misleading to show that something will be available for delivery in a matter of weeks and then do a switcheroo and say "oh, I'm sorry, that isn't binding". My money you'll gladly keep I bet.

Question

Hi, I ordered and PAID for this back in November 2019 .. 
You sold this to me as a set and the delivery was set to 1 week!!!
So now it's May 2020 and I still have not received my total kit. So what do I do if I want my money back? Which part and how much of the kit will Digitec refund me? I think it's very misleading to show that something will be available for delivery in a matter of weeks and then do a switcheroo and say "oh, I'm sorry, that isn't binding". My money you'll gladly keep I bet.

Answer

You can contact our customer support directly, so they can help you out with the issue and refund your money.

https://www.digitec.ch/de/information/contactinformation

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