
Samsung Galaxy SmartTag2
Android
Samsung Galaxy SmartTag2
Android
Hello Your description says: Compatibility: (Operating system compatibility Android) That's why I bought it for my Huawei. As it didn't work straight away, after researching I read that it was only for Samsung devices? What is true now?
Samsung Electronics GmbH
Hello,
the Galaxy SmartTag2 is compatible with Galaxy smartphones and tablets with Android 9.0 and higher and 3 GB RAM. The SmartThings app is also required.
Best regards from Eschborn,
Your Samsung Service Team
Depending on your model, there could be a problem. Samsung mobiles run on Android, Huawei devices run on HarmonyOS (but there are some devices that run on Android).
In this case, please contact our customer service directly so that the problem can be checked and you can be helped accordingly.
https://www.galaxus.ch/help