Hello together

After several tests, I have not yet been able to enjoy any tea.
The machine only ever lets out cold water.
Does anyone have a tip?
P.S.: According to the operating instructions, the safety thermostat can be activated, but no success.

Question

Hello together

After several tests, I have not yet been able to enjoy any tea.
The machine only ever lets out cold water.
Does anyone have a tip?
P.S.: According to the operating instructions, the safety thermostat can be activated, but no success.

Accepted Answer

We would like to check your machine and therefore suggest that you arrange a replacement under warranty directly through Galaxus.
Please accept our apologies for the inconvenience. 
Team BRU

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Question about BRU Maker One

Hello together After several tests, I have not yet been able to enjoy any tea. The machine only ever lets out cold water. Does anyone have a tip? P.S.: According to the operating instructions, the safety thermostat can be activated, but no success.