Hello all,

I have put this RAM 2 times in our Supermicro 1019P-WTR: Xeon Scalable and so far it works with 64GB.
Now I have ordered the same again and it is not recognised by the server: Incompatible DIMM Module.
Now I noticed that they are not the same at all, despite the fact that I ordered the same item number.
Item number: 10184869
Now I have 2 pieces of M393A4K40CB2-CTD7Q K and one piece of M393A4K40CB2-CTD.
What should I do here now to make it work?

Question

Hello all,

I have put this RAM 2 times in our Supermicro 1019P-WTR: Xeon Scalable and so far it works with 64GB.
Now I have ordered the same again and it is not recognised by the server: Incompatible DIMM Module.
Now I noticed that they are not the same at all, despite the fact that I ordered the same item number.
Item number: 10184869
Now I have 2 pieces of M393A4K40CB2-CTD7Q K and one piece of M393A4K40CB2-CTD.
What should I do here now to make it work?

Answer

I would check the ram comp. list on the supermicro site, and if it's not on there, ask digitec if they'll take it back.

Greetings Richie

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