be quiet! Straight Power 11 Platinum
850 W
Question about be quiet! Straight Power 11 Platinum
Has the CH plug been fixed? Or are plugs that are not suitable for CH still being sent out?
In principle, an unnecessary question if you know your rights as a customer.
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Digitec (or any other Swiss retailer) is obliged to supply electrical appliances with a Swiss plug. If the appliance comes with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.
If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.
Info Digitec --> https://helpcenter.digitec.ch/hc...
Point 1 --> https://www.esti.admin.ch/de...