Good morning,
in December we change the apartment, we have a washing machine in the old one, and unfortunately it won't be in the new one, so we plan to buy it.
Landlord sees no problem with the connection but expects a specialist to do it and issue a "certificate" (?).
I don't know if I understood this problem correctly.
If I order a washing machine with assembly from you, will I get any documents to pass to the landlord?
Sorry to ask, it may be absolutely obvious, but I have no experience buying such equipment in Switzerland.

Question

Good morning,
in December we change the apartment, we have a washing machine in the old one, and unfortunately it won't be in the new one, so we plan to buy it.
Landlord sees no problem with the connection but expects a specialist to do it and issue a "certificate" (?).
I don't know if I understood this problem correctly. 
If I order a washing machine with assembly from you, will I get any documents to pass to the landlord? 
Sorry to ask, it may be absolutely obvious, but I have no experience buying such equipment in Switzerland.

Answer

We kindly ask you to please contact our customer service directly, so that they can check this and help you accordingly. It might be possible to get a certificate from one of our partners. :)

https://helpcenter.galaxus.ch/hc/de/requests/new

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