I've had the kettle for a few years and have never had a problem with the hot steam.
When you boil water normally, you don't put your head over the pan.
The steam that comes out when you pour the water is normal, in my opinion.
Hot water just steams.
However, you should really only touch the kettle by the rubberised holder when the water is boiling.
I love this kettle and use it several times a day.