Does anyone have experience with the error code: H_0x0001
I would like to connect the control box via the internal USB 2.0 interface to my ASUS ROG Strix Z390F gaming motherboard with Intel Core I7 8700 processor with WIN10 Home. Thank you very much for possible tips.

Question

Does anyone have experience with the error code: H_0x0001
I would like to connect the control box via the internal USB 2.0 interface to my ASUS ROG Strix Z390F gaming motherboard with Intel Core I7 8700 processor with WIN10 Home. Thank you very much for possible tips.

Answer

Many thanks for the support and the tip. After consulting the very competent ThermatTake hotline, it turns out that my control box was defective. I will receive a replacement free of charge.

Answer

Hello.
Found the following:
https://community.thermaltake.com/index.php?/topic/64021-riing-plus-premium-errror-codeh_0x0001/

Maybe the wrong control software?

Greetings!

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Question about Thermaltake Riing Plus 12

Does anyone have experience with the error code: H_0x0001 I would like to connect the control box via the internal USB 2.0 interface to my ASUS ROG Strix Z390F gaming motherboard with Intel Core I7 8700 processor with WIN10 Home. Thank you very much for possible tips.