Attention, unfortunately it is not possible to load any e-SIM onto the watch. Only the OneNumber configuration is supported, where a smartphone and the watch share the phone number. What a disappointment.

Question

Answer

The best thing to do in this regard is to contact our customer service directly at https://helpcenter.digitec.ch/hc/de/requests/new. Your request can then be examined individually.

Answer

Thank you for informing us that this product is not what you expected, we are very sorry.

Search

Question about Huawei Watch 3 Active

Attention, unfortunately it is not possible to load any e-SIM onto the watch. Only the OneNumber configuration is supported, where a smartphone and the watch share the phone number. What a disappointment.